This article covers a feature that is partially implemented. Some details may change.

Understand Inspection-First Booking

Some businesses need an initial inspection, consultation, or assessment before the final service can be fully defined.

What inspection-first means

Instead of booking a long or highly specific service immediately, the business may first book:

  • a consultation
  • an inspection
  • an assessment visit

This helps the business confirm:

  • the right service
  • the right staff member
  • the expected time needed

What you should expect

If a business uses this model, your first booking may:

  • be shorter than the final service
  • focus on evaluation rather than the full job
  • lead to a follow-up booking or updated plan

Why businesses use this

Inspection-first booking is useful when:

  • the work depends on condition or complexity
  • the staff member needs to assess before committing time
  • the final price or duration cannot be confirmed in advance

What to check before confirming

Make sure you understand:

  • whether this is the full service or an inspection
  • how long the visit is expected to take
  • whether a follow-up booking may be needed

If you are unsure

Check the service details and staff information. If the service still looks unclear, contact the business before the booking time.

Related articles

  • docs/help-center/client/book-an-appointment-online.md
  • docs/help-center/client/use-provider-detail-and-team-selection.md
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