Use Provider Detail and Team Selection

Audience: Client

When to use this

Use this when you want to review a business before booking and choose a staff member where available.

Where this appears

This flow exists mainly in the mobile app provider detail experience.

What you can review

  • business name
  • rating summary
  • address
  • services
  • team members
  • selected staff context

What you can do

  • browse services
  • choose a staff member
  • continue into booking
  • save the business as a favorite when signed in

Steps

  1. Open a provider detail screen.
  2. Review the business details.
  3. Select the staff member you want if staff selection is available.
  4. Continue to booking.

Common issues

I do not see a staff list

The business may not expose multiple staff in that flow, or a simpler booking mode may be active.

I can browse services but cannot continue booking

The provider may require a different scheduling mode or additional login/verification steps.

I see reviews tab or section, but it is limited

Review visibility is not a fully complete feature in every surface.

Related articles

  • book-an-appointment-online.md
  • save-favorite-businesses.md
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