Create an Appointment Manually

Audience: Vendor

When to use this

Use this for:

• walk-ins
• phone bookings
• bookings entered by staff

Before you start

• At least one service must exist.
• At least one active staff member must exist.
• The selected time must be within business and staff availability.

Where to create appointments

You can create appointments from:

• /calendar
• /appointments

Steps

1. Open the appointment creation flow.
2. Select the service.
3. Select the staff member.
   • If All staff is allowed in the flow, the system may auto-assign an available staff member.
4. Select the date.
5. Select the time.
6. Enter client details.
7. Save the appointment.

What happens next

• The appointment appears in calendar and appointment lists.
• It will show its current status, such as pending or confirmed.
• Staff assignment and timing affect availability immediately.

Common issues

I get an out-of-business-hours error

The selected time is outside business hours or staff hours.

I cannot save because of overlap

The selected slot conflicts with another appointment or a blocked period.

No staff are available

Check:

• active staff
• assigned services
• working hours
• blocked time

The public booking side shows a different time

If this happens, verify the booking was created after the recent timezone fixes and confirm all pages now show the same local time.

Related articles

• add-staff-and-assign-services.md
• share-your-public-booking-link.md