This article covers a feature that is partially implemented. Some details may change.

Use Notification Streams and Reminders

Mento includes notification-related behavior across vendor and client workflows, but notification depth can vary by area.

What notifications are used for

Notifications can support:

appointment updates
booking confirmations
proposed time changes
reminders
operational awareness for the business

Where you may see them

Depending on the surface you are using, notifications may appear through:

the vendor portal
in-app mobile flows
SMS in selected client-facing flows

What to expect today

Notification support exists, but not every notification-related setting is a fully polished self-service workflow yet.

Use the current notification behavior as operational support, not as a complete notification-management suite.

Practical guidance

Use notifications as a supplement to:

clear booking details
accurate business hours
correct staff assignment

Do not rely on reminder behavior alone to correct scheduling mistakes or missing setup.

If reminders or alerts look incomplete

That may reflect current product coverage rather than a setup mistake. If a workflow depends on a notification that is not appearing reliably, confirm the appointment state directly in the vendor portal.

docs/help-center/vendor/use-the-appointments-page.md
docs/help-center/vendor/use-the-calendar-board-and-month-views.md
docs/help-center/client/accept-or-decline-a-proposed-new-time.md