Use Account and Subscription Settings
Audience: Vendor owner or admin
When to use this
Use this when you need to manage plan, subscription, seats, or billing-related account information.
Where to go
Open:
/account
What you can do
- view current plan
- view renewal and status
- compare pricing and break-even analysis
- change plan
- cancel or resume subscription
- review seat usage where applicable
Who can do this
Some account actions are restricted by role. Owner-level actions should not be assumed to be available to every user.
Steps
- Open
/account. - Review your current subscription details.
- Use plan or lifecycle actions if needed.
What happens next
- Plan changes affect subscription state and account-level entitlements.
- Some downgrade or commitment-related constraints can apply.
Common issues
I cannot change the plan
Check whether:
- your role has permission
- there is a downgrade restriction
- an annual commitment or lock is active
I expected a billing history or audit log
Some billing/account capabilities are only partially surfaced today.
Related articles
understand-dashboard-insights-and-notifications.md