Prepare and Launch Online Booking

Before you share your public booking link, make sure your booking setup is complete enough for clients to use without friction.

Minimum launch checklist

Before launch, confirm that you have:

• completed onboarding
• added at least one active staff member
• assigned services to staff
• set business hours
• reviewed closures or blocked days
• checked your business profile details

Without at least one active staff member, public booking should not be treated as launch-ready.

Review your services

Check that each public-facing service has:

• a clear name
• a realistic duration
• the right assigned staff

If services are unclear or incomplete, clients may choose the wrong option or fail to find a suitable slot.

Review staff coverage

Make sure staff:

• are active
• have the correct service assignments
• have availability that matches your public booking expectations

If staff are missing or not assigned correctly, clients may see fewer valid slots than expected.

Review hours and closures

Before launch, confirm:

• normal business hours
• closed days
• any known closures

This prevents clients from trying to book times that should never be available.

Test the public booking flow

Before sharing the link widely:

1. Open the public booking page yourself.
2. Select a service.
3. Check available dates and times.
4. Confirm the vendor profile information looks correct.

If the flow looks confusing internally, clients will have the same problem.

Share the booking link

Once everything is ready, use the booking link from the vendor portal and share it through your preferred channels.

Related articles

• docs/help-center/vendor/share-your-public-booking-link.md
• docs/help-center/vendor/add-staff-and-assign-services.md
• docs/help-center/vendor/set-business-hours-and-closures.md